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Our Mission, Vision, and Values
Mission
Our mission is to improve the health and well-being of the people we serve.
Vision
Our vision is to be a leader in creating healthy futures through excellence and compassion.
Values
Patient Centered We engage patients as our partners in care. | We will: Engage patients/families to understand and exceed their expectations Actively listen to patients and families Embrace patients and families as part of the care team Respect patient and family privacy, dignity, and beliefs Genuinely care for patients in the way we want to be treated | |
Safety We make safety our highest priority for patients, visitors, and our care team. | We will: Identify, report, and escalate safety concerns Personally practice safety in our daily work Safeguard others Correct safety hazards Provide assistance to patients, visitors, and team members | |
Compassion We treat everyone with dignity and respect. | We will: Energetically engage in actions that enhance patient well-being Provide comfort and seek to eliminate anxieties and fear Offer encouragement to patients, families, and the care team Seek to understand expectations and perceptions Advocate for our patients and care team | |
Respect We value every individual through our words and actions. | We will: Seek to better understand all people regardless of their background Communicate appropriately with others Talk with and not about others Listen and not judge, carefully select our words, and agreeably disagree Acknowledge and consider the variety of perspectives and opinions | |
Integrity We do the right thing – ethically, legally, and morally. | We will: Always be honest in our communication Follow through on what we say Report any integrity concerns Question actions that may be inconsistent with our values Take ownership, correct actions, and not blame others | |
Excellence We embrace the principles of a high reliability organization. | We will: Actively pursue high reliability in everything we do Proactively identify improvement opportunities Embrace behaviors that reduce risk Collaborate in activities to improve organizational performance Contribute to building/maintaining sustainable processes |
About Us
HERE FOR LIFE.
Our mission is to improve the health and wellbeing of the people we serve.