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Patient Rights and Responsibilities

San Antonio Regional Hospital has adopted Patient Rights & Responsibilities in accordance with Section 70707 of the California Administrative Code and the Centers for Medicare and Medicaid Services (CMS), Conditions of Participation.

Click here to download Patient Rights in English (Updated March 2017)

Para descargar los Derechos del Paciente en Español (Updated March 2017)


You may contact Patient Services at:

Patient Services Department
San Antonio Regional Hospital 
999 San Bernardino Road 
Upland, CA 91786 
Telephone Number: 909.920.4767 or 
patientservices@sarh.org

You may contact The Joint Commission at:

The Joint Commission
One Renaissance Boulevard 
Oak Terrace, IL 60181 
Telephone Number: +1.800.994.6610 or 

or complaint@jointcommission.org

You may contact the California Department of Public Health at:

California Department of Public Health 
San Bernardino District Office
464 West Fourth Street, Suite 529
San Bernardino, CA 92401 
Phone: (909) 383-4777
Toll Free: (800) 344-2896
Fax: (909) 888-2315

You may contact The Medical Board of California at:

The Medical Board of California 
Complaints: (800) 633-2322
or visit their office at: 2005 Evergreen St., #1200, Sacramento, CA 95815.