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Patient Records


Medical Records

EFFECTIVE 4/4/2021- All requests for medical records are processed at a new location. 901 San Bernardino Road, Upland CA. New location is West of the Main Hospital Campus. Phone numbers remain the same.

RELEASE OF PATIENT INFORMATION
Medical records are confidential and are protected by state and federal laws. Although the medical record is the property of San Antonio Regional Hospital, patient's have the right to access information contained in their medical record. You may obtain a copy of your medical record by signing an authorization to release the information. There may be a fee for copies of records.

To obtain more information on how to receive a copy of your medical record, please contact Health Information Management weekdays, from 8 am to 4 pm, at 909.920.4750. You can access or request copies of your records by any of the following options:

  • Patient Portal:     Please access our portal by clicking on the “My Health Records” link in the upper right hand corner of this page. This will provide electronic access to view and download your medical records.
  • Patient Portal:     Please access our portal by clicking on the “My Health Records” link in the upper right hand corner of this page. This will provide electronic access to view and download your medical records.
    Attn: Health Information Management
    999 San Bernardino Road 
    Upland CA 91786
  • In person Request and Pick Up: 
    Release of Information
    901 San Bernardino Road 
    Upland CA 91786
  • Fax: (909) 920-4745
Please complete and sign the attached form and return by any of the above methods to request your records.


Radiology Imaging

If you would like a copy of your radiology studies, you can request a copy using the same process as above. Copies of radiology images are provided by the Release of Information Desk at 901 San Bernardino Road, Upland CA, 91786.

Birth Certificates

You may obtain a birth certificate by submitting an application at the San Bernardino County Recorder Hall of Records, 222 W. Hospitality Lane, San Bernardino, CA 92415-0022. The Hall of Records is open Monday – Friday, 8:00 am to 4:30 pm; closed weekends and holidays. Additional information can be obtained by calling toll-free 1.855.732.2575 or at https://sbcountyarc.org/services/vital-records/.
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