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Mission, Vision, and Values Drive the San Antonio Regional Hospital Employment Experience



The best modern medicine has to offer.

From its humble beginnings in 1907, San Antonio Regional Hospital has become a healthcare leader in Southern California's rapidly expanding Inland Empire. Today, more than 2,500 professional, technical, and support personnel develop their careers with us. Joined by many of the region's top physicians – comprising a 700-member medical staff – our team of skilled and compassionate individuals have contributed to our exceptional reputation for quality patient care.


Guided by a straightforward mission, vision, and values.

Six core values are at the heart of everything we do at San Antonio. And unlike the majority of organizations, our values are far more than a poster on a wall or a letter in the orientation packet. See how we walk the talk every day when it comes to our values.

  • Mission – To improve the health and well-being of the people we serve..
  • Vision – To be a leader in creating healthy futures through excellence and compassion.
  • Values 
    • Patient Centered – We engage patients as our partners in care.
    • Safety – We make safety our highest priority for our patients, visitors, and our care team.
    • Integrity – We do the right thing – ethically, legally, and morally.
    • Excellence – We embrace the principles of a high reliability organization.
    • Compassion – We treat everyone with dignity and respect.

    • Respect – We value every individual through our words and actions.


Inspired by our legacy

Founded in 1907, San Antonio began as the vision of Dr. William Howard Craig, a Pennsylvania native and 1886 graduate of Johns Hopkins University – then known as the College of Physicians and Surgeons of Baltimore. Five physicians staffed the modest, 18-bed facility. The hospital was managed by a team of nurses who also oversaw an affiliated school of nursing. Forty-five patients were seen during the facility's first six months of operation. Just a few short years later, in 1916, the hospital treated nearly 300 people.

As the community continued to grow, so did the hospital. Thanks to the generosity of Frances Mary Paul, the widow of a local banker, the hospital was able to raise the funds to move to a new building in 1924 – its location today. The West Pavilion was added in 1941, and over 100 years after it was founded, San Antonio was treating more than 150,000 patients each year. Today, in addition to the hospital, our facilities include the Rancho San Antonio Medical Plaza in Rancho Cucamonga, the Sierra San Antonio Medical Plaza in Fontana, and the Eastvale San Antonio Medical Plaza in Eastvale.

While we've come a long way since our early days as a small, rural hospital, we remain inspired by the legacy of Dr. Craig. For 37 years, he tirelessly served the people of Upland as a general practitioner and surgeon, and dedicated his life to delivering the best medical care possible to his community. Our care team members and physicians are committed to continuing this excellence in care.


Big results come from working together

The ability of our care team members to come together to deliver the best possible care has resulted in successful outcomes. The recognition that San Antonio has received for medical excellence reflects the dedication, skill, and commitment of each and every team member. Just a few of our awards and recognitions are the following:

  • Inland Valley’s Best Hospital for 9 Consecutive Years
  • San Bernardino County’s Favorite Hospital for 9 Consecutive Years
  • IBM Watson Health 50 Top Cardiovascular Hospital in the Nation
  • Women’s Choice Award for Excellence in Heart Care (2014-2019), Stroke Care (2018), Cancer Care (2014, 2015, 2019)\ and Orthopedics (2014, 2015, 2019)
  • American Heart Association Get with the Guidelines 2020 Stroke Gold Plus Award
  • Top 5% in the Nation for Excellence in Stroke Care by HealthGrades for 7 Consecutive Years
  • Joint Commission Certified Primary Stroke
  • Heart Attack(STEMI) Receiving Center Designation
  • American College of Cardiology Accredited Chest Pain Center
  • Fully Accredited by the American College of Surgeons Commission on Cancer (Received by only 25% of Hospitals Nationwide)
  • Joint Commission Advanced Certification for Total Hip and Total Knee Replacement
  • Blue Shield of California-Blue Distinction Plus Center for Orthopedics
  • Breast Center of Excellence-American College of Radiology
  • Baby Friendly Recognition

Motivated by the possibility to do more

In 2017, San Antonio Regional Hospital completed its most ambitious expansion project yet. This $160 million project included a 179,000-square-foot, four-story patient tower with 92 beds (12 ICU rooms and 80 private patient rooms), and a new 58,000-square-foot Emergency Department which features 52 beds.