• Mission, Vision, and Values Drive the San Antonio Regional Hospital Employment Experience

  • The best modern medicine has to offer.

    From its humble beginnings in 1907, San Antonio Regional Hospital has become a healthcare leader in Southern California's rapidly expanding Inland Empire. Today, more than 2,000 professional, technical, and support personnel develop their careers with us. Joined by many of the region's top physicians – comprising a 500-member medical staff – our team of skilled and compassionate individuals have contributed to our exceptional reputation for quality patient care.

  • Five core values are at the heart of everything we do at San Antonio. And unlike the majority of organizations, our values are far more than a poster on a wall or a letter in the orientation packet. See how we walk the talk every day when it comes to our values.

    • Mission –Improve the overall health of our regional community by offering healthcare services that both comfort and cure, in settings that inspire confidence, and in a manner that earns the trust of our patients, our physicians, and our employees.
    • Vision – Use our strengths to enhance our reputation for excellence in quality care, patient experience, and an exceptional working and practice environment.
    • Values 
      • Safety – We make safety our highest priority for our patients, employees, physicians, and visitors.
      • Integrity – We do the right thing – ethically, legally, and morally.
      • Excellence – We hold ourselves to the highest standards of quality.
      • Compassion – We treat everyone with dignity and respect.
      • Accountability – We are accountable for our results and actions.

    Founded in 1907, San Antonio began as the vision of Dr. William Howard Craig, a Pennsylvania native and 1886 graduate of Johns Hopkins University – then known as the College of Physicians and Surgeons of Baltimore. Five physicians staffed the modest, 18-bed facility. The hospital was managed by a team of nurses who also oversaw an affiliated school of nursing. Forty-five patients were seen during the facility's first six months of operation. Just a few short years later, in 1916, the hospital treated nearly 300 people.

    As the community continued to grow, so did the hospital. Thanks to the generosity of Frances Mary Paul, the widow of a local banker, the hospital was able to raise the funds to move to a new building in 1924 – its location today. The West Pavilion was added in 1941, and nearly 100 years after it was founded, San Antonio was treating more than 150,000 patients each year. Today, in addition to the hospital, our facilities include the Rancho San Antonio Medical Plaza, the Sierra San Antonio Medical Plaza, and the soon to come Eastvale San Antonio Medical Plaza.

    While we've come a long way since our early days as a small, rural hospital, we remain inspired by the legacy of Dr. Craig. For 37 years, he tirelessly served the people of Upland as a general practitioner and surgeon, and dedicated his life to delivering the best medical care possible to his community. Our employees and physicians are committed to continuing this excellence in care.

    The ability of our employees to come together to deliver the best possible care has resulted in successful outcomes. The recognition that San Antonio has received for medical excellence reflects the dedication, skill, and commitment of each and every team member. Among our awards and recognitions are the following:

    • U.S. News and World Report – 21 San Antonio Physicians Named to "Top Doctors" List (2012)
    • Consumer Reports®–Recognized for Patient Safety, Top 50 in California (2012)
    • HealthGrades – Emergency Medicine Excellence Award® (2010-2012)
    • Medicare and Medicaid Services' California Hospital Quality Improvement – Patient Safety Award (2009-2012)
    • California Hospital Assessment Reporting Taskforce – Certificate of Excellence in Clinical and Safety Measures (2009)
    • Thomson Reuters – "Top 100 Hospital" (2008)
    • Thomson Reuters – "Everest" Award for Sustained Operational Performance (2008)
    • Baby Friendly Initiative – Recognition for achieving criteria established by the World Health Organization and UNICEF (2008)
    • HealthGrades – Maternity Care Excellence Award® (2006)
    • Inland Counties Emergency Medical Agency – STEMI Receiving Center Designation in three counties
    • Commission on Cancer – 3-Year Accreditation with Commendation

    In 2015, San Antonio Regional Hospital will complete its most ambitious expansion project yet. Our $160 million project includes a 179,000-square-foot, four-story patient tower with 92 beds (12 ICU rooms and 80 private patient rooms). A new 58,000-square-foot Emergency Department will feature 52 beds.